Our Hearts are heavy in the wake of the injustice and violent death of George Floyd. Please keep yourself, your family and clients safe.

Please notify our office if protests affect the safety of you or your client.

Safety Tips in Locations with Rioting

  • If you hear that a demonstration or riot is taking place, avoid the area or stay in your home until you are sure that it is safe to go out
  • Call the office ASAP if you cannot go to work or need to change your schedule due to rioting
  • Avoid any place where police action is in progress

If you Unexpectedly Find Yourself in a Crowd When a Riot is Happening:

  • Keep to the edge of the crowd where it is safest
  • Break away and seek refuge in a nearby building, or doorway or alley and stay there until the crowd passes
  • Walk away, don't run, as this will draw attention to you
  • Keep calm, the crowd should sweep past in a short space of time
  • If shooting breaks out, drop to the ground and cover your head and neck, and lie as flat as you can

If you are at Home (or a Client’s Home) and a Riot is Happening Outside:

  • Do not leave the home or go into the street
  • Do not watch the activity from a window
  • Keep all windows and doors shut and locked
  • Draw the curtains or blinds to prevent shards of broken glass entering
  • Go to an inside room with your client (away from windows and doors) which will provide greater protection
  • Call the office for further direction

If you Encounter a Riot When Driving Your car:

  • Never drive through a crowd
  • Turn down the nearest side road, and drive away calmly
  • If you cannot drive away, park the car, lock it and leave it
  • Take shelter in a side street or doorway
  • If you don't have time for this, stop and turn the engine off

For COVID-19 related questions call

Stacey P in HR @ 518-453-3681

or email at hr(at)

For more information go to

Novel Coronavirus (COVID-19)

Paid Sick Leave Hotline: 844-337-6303

Child Care NY


New York State is using a portion of the federal Coronavirus Aid, Relief, and Economic Security Act (CARES Act) funds to provide child care to income eligible essential workers at no cost.

Essential workers who must work outside of the home and who are using a regulated child care provider will receive a scholarship for the cost of care as long as the funds to support it are available. All licensed and regulated providers who are caring for essential workers are able to participate in this new program.

In order to qualify for the scholarship, families must have an adjusted gross income at or below 300% of the federal poverty level. For a family of four that equals an annual income of $78,600. 

Parents are asked to complete the COVID-19 CARES Child Care Scholarship Application. It informs parents that the application will be considered complete once the online application is finished AND the required supplemental documentation is submitted to Brightside Up, the Childcare Resource and Referral Agency (CCRA) for Albany, Fulton, Montgomery, Rensselaer, Saratoga, Schenectady counties. 

For parents that currently receive a subsidy from their local DSS to pay for child care, this scholarship can cover the parent co-pay. Parents should apply for the CARES Act Scholarship, and then contact their local Department of Social Services to get a letter stating their current co-pay.

Please address any questions to Tricia Howland at thowland(at)

To all of our Caregivers:

Thank you for being at the forefront of our health care services. As always, Attentive Care values you and your services to our clients.  Our goal is to keep you and our clients safe and healthy. The very best way to prevent the spread of COVID-19 is to wash your hands often and avoid touching your face.

Attentive Care will keep you up to date with important information through our employee portal, as well as through text messages and HHA Exchange. It's important for all staff to keep updated by checking these frequently. 
Please be advised, effective immediately, Attentive Care will no longer hold paychecks for pick up.  At this time all weekly paychecks will be mailed on Thursday.

As always, if you have any questions, please call the office.  Thank you for being part of the Attentive Care Family.  

29 June 2020 - To  all Caregivers

If you have traveled to the following States, NY executive order states you have to self quarantine for 14 days upon you return to NY state.

Please notify your FSS if you have visited the following states recently

As of today, the list of states includes: Alabama, Arkansas, Arizona, Florida, North Carolina, South Carolina, Texas, and Utah.

Commissioner declares influenza prevalent for 2019-2020 season

If you are NOT vaccinated against FLU, you must wear a face mask while in your clients' home at all times.

Call the office to make an appointment for your flu vaccine OR bring in proof of vaccination.


Important Employee Update

All employees must download the​​​HHAeXchange 

mobile app

The HHAeXchange Mobile App is available for download through the App Store or Google Play. The App is available for both iPhone and Android devices. To locate and download the App, enter the keyword HHA Exchange in the search bar of the App Store or Google Play

Android Play Store For Android Users: HHAeXchange - Apps on Google Play

Apple App Store For Iphone Users: HHAeXchange on the App Store - Apple

Quick Setup For UseQuick Install Steps

pdfdl96.pngEasy App Use - This is what you want!!

Instructions For UseHow to use the HHAX app


 If you have moved within the last year, please contact the office staff as soon as possible.  We will update your information to ensure your W-2's are sent to the correct address.

Thank you for your attention to this matter.



Dear Attentive Care Employees,

We are writing to inform you about Attentive Care’s efforts with regards to the new Coronavirus called 2019 Novel (new) Coronavirus (2019-nCoV)/ COVID-19.

Although this is a rapidly evolving situation, based on recent reports, the Coronavirus is not yet actively circulating among New Yorkers at this time. New York State has just confirmed its first positive case of COVID-19 on Sunday 3/1/2020. The patient, a woman in her late 30’s living in Manhattan, contracted the virus while traveling abroad in Iran, and is currently isolated in her home. The patient has respiratory symptoms, but was not in serious condition and has been in a controlled situation since arriving to New York, according to a statement from Gov. Andrew Cuomo. The state Department of Health has tested 32 people, including 22 outside of New York City. Of those tests, 30 have been negative, with results pending for one test.

The health department advises residents that if they are not in an area where COVID-19 is spreading or if they have not traveled from one of those areas or have not been in close contact with someone who has and is feeling unwell, your chances of getting COVID-19 are currently low.

Attentive Care is closely monitoring the situation and following all guidance from the Center for Disease Control (CDC), NYS Department of Health (NYSDOH) & Local county health depts...

Our agency has infectious disease protocols in place and has been focused on preparing supplies and further instructions from the NYS Department of Health if things progress.

Like with all viruses and illnesses, there’s a tremendous reliance on individual precautions. The New York State Department of Health (DOH) recommends the following ways to minimize the spread of all respiratory viruses, including 2019-nCoV:

· Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
· Avoid touching your eyes, nose, and mouth with unwashed hands.
· Avoid close contact with people who are sick.
· Stay home when you are sick.
· Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing. If you use a tissue, throw it in the trash.

Clients, clients families or employees who have traveled to known places of interest (China, South Korea, Japan, Iran, Italy, Hong Kong) in the last 14 days should be keenly aware of the need to monitor health conditions, notify your doctor and provide that information to Attentive Care immediately, If they needed to seek medical attention for related symptoms

CDC believes at this time that symptoms may appear in as few as 2 days or as long as 14 days after exposure to the virus.

There is a lot of misinformation out there. It is important that individuals seeking more information should only be using trusted sources such as the World Health Organization (WHO), CDC and NYSDOH. For more information:

New Yorkers with questions or concerns about travel and symptoms, may call 1 (866) 364-3065.

Information on the virus, in English and other languages, may be found online at or

This very serious health matter is being monitored closely and we will continue to share information as it becomes available. Like with all illnesses, there’s a tremendous reliance on individual precautions. Make sure to do your part and wash hands! Cover your mouth, and stay home when you are sick.

Your support and assistance is greatly appreciated. Please feel free to e-mail me with questions at carolinem(at)


Caroline Mucci Vyent RN. BS

Attentive Care

Infection Control Nursing Supervisor

Welcome to the Employee Portal

Attentive Care has developed this site to enable you, as an employee, to have easy access to the services for our Employees.

Pages encompass policies and procedures, forms, In-services, email notifications, as well as the latest important changes to state regulations that affect your position as a healthcare worker.

This site includes;

  • Easy Access to your ADP payroll information and W2s
  • Direct Deposit Information
  • In-Services Online
  • Forms
  • Policies and Procedures
  • Site Information


It's our Employees like you

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